As a business owner, you know that choosing the right CRM software is essential to your success. But with so many options on the market, it is difficult to decide which one is right for your business.
This article will share today’s best CRM for startups and small businesses. These are affordable and easy to use, offering advanced features to help your business grow. So if you’re in the market for a new solution, read on!
What is CRM Software?
CRM software is computer software that helps businesses manage customer relationships. It allows companies to track customer interactions and sales and collect and store customer data. It can also help companies automate follow-up and email marketing tasks.
Here are the 10 Best CRM for Startups and Small Businesses
1. HubSpot
HubSpot CRM is a free CRM software for small businesses and startups. It offers contact management, email marketing, lead capture, and sales pipeline management. In addition, HubSpot integrates with other products, such as HubSpot Marketing and Sales.
Features
- Reporting dashboard
- Company insights
- Deal tracking
- Pipeline management
- Contact management
- Call tracking
- Sales automation
- Prospect tracking
- Lead management
- Document tracking
Pricing
The software provides four types of pricing plans. In addition, it offers different pricing for different Hubs.
Free – It is free of charge for all Hubs and provides all basic features to start with software.
| For Marketing Hub | For sales hub and Customer service | For CMS | For operations | |
| Starter | It starts at $45 per month or $540 per year. That includes 1000 marketing contacts. | It starts at $45 per month or $540 per year. That includes two paid users. After that, it charges $23 per month per additional user. | It starts at $23 per month or $270 per year. | It starts at $45 per month or $540 per year. |
| Professional | It starts at $800 per month or $9600 per year. That includes 2000 marketing contacts. | It starts at $450 per month or $5400 per year. That includes five paid users. After that, it charges $90 per month per additional user. | It starts at $360 per month or $4320 per year. It offers a 14-day free trial. | It starts at $720 per month or $8640 per year. It offers a 14-day free trial. |
| Enterprise | It starts at $3200 per month or $38,400 per year. That includes 10,000 marketing contacts. | It starts at $1200 per month or $14,400 per year. That includes ten paid users. It charges $120 per month per additional user. | It starts at $1200 per month or $14,400 per year. It offers a 14-day free trial. | It starts at $2000 per month or $24,000 per year. It offers a 14-day free trial. |
Like
- It provides a free version with all essential features
- Integrates with other HubSpot tools
- Provides good customer support
- Live chat, team Email, and Email scheduling are available
Dislike
- Paid plans are costly for small businesses
Our opinion
The software is good for startups because it provides a free plan and basic features. In addition, it offers tailored training and easy onboarding to startups. HubSpot CRM is easy to use and has a good user interface. In addition, the software integrates with HubSpot Marketing and HubSpot Sales, making it a powerful tool for marketing and sales teams.
2. SalesForce
The software is popular for CRM solutions and is widely adopted. It is easy to use and provides easy onboarding. In addition, the software integrates with SalesforceIQ Inbox, which makes it a powerful tool for sales teams. The pricing is subscription-based and starts at $25 per user per month.
Features
- Automatic capture of customer details
- Automate and connect business process
- Reporting and dashboards
Pricing
It provides three pricing plans for small businesses.
- Essentials – It starts at $25 per user per month (billed annually) and is sales and customer service tools in one app.
- Sales Professional – It starts at $75 per user per month (billed annually) and is a complete sales solution for any size team.
- Service professional – It starts at $75per user per month (billed annually) and is a complete customer service solution for any size team.
Like
- You can connect with customers from everywhere via email, chat, phone
- It provides third-party integration
Dislike
- The software setup is complex and expensive
Our opinion
SalesForce is a popular CRM software for startups and small businesses that provides a clear insight into customer needs. The software is flexible and scalable. It provides a free trial also.
3. Close
Close is a CRM software that provides call, email, SMS automation, and reporting features. The software is easy to use with a modern interface. It offers a 14-day free trial.
Features
- Lead, contact, and opportunity storage
- Email support and help center
- Task management
- Sales leaderboards
- Comparison reports
- Pipeline, activity, and opportunity reporting
Pricing
It offers four types of plans
- Starter – It charges $29 per user per month. It is suitable for teams of up to 3 users.
- Basic – It charges $69 per user per month. It is suitable for mid-sized teams of up to 30 users.
- Professional – It charges $99 per user per month. It is for up to 100 users.
- Business – It charges $149 per user per month for unlimited users
Like
- It provides an easy user interface
- It offers unique custom fields and activities
Dislike
- It does not provide call forwarding and call recording features for the starter plan.
Our opinion
Close provides in-built SMS and global calling features. It also offers automated email and good customer support. With its comparison report, you can clearly understand the sales pipeline.
4. Insightly
Insightly CRM software is easy to set up and suitable for startups with excellent workflow management. Businesses can create and share dashboards and reports with other team members with drag-and-drop options. In addition, it provides in-built governance and security.
Features
- Lead management
- Email templates
- Contact and organization management
- Task and event management
- Opportunity management
- Mobile apps
- Integration with 250 business apps
Pricing
It offers three plans
| Plus | It charges $29 per user per month, billed annually |
| Professional | It charges $49 per user per month, billed annually |
| Enterprise | It charges $99 per user per month, billed annually. |
Like
- It helps to automate tasks like sending emails and updating records
- It allows you to design dashboards and track important metrics
- It enables you to build good customer relationships with its record linking functionality
Dislike
- It offers phone support with extra charge
Our opinion
Insightly CRM is a great choice for small businesses and startups. It allows businesses to schedule and run reports from everywhere. Its dashboard provides real-time insights in the form of beautiful visuals like graphs and charts. Overall, it is an excellent tool for sales and marketing teams.
5. Pipedrive
Pipedrive is a CRM software that helps small companies to manage their sales and customer relationships. It provides a 14-day free trial without credit cards. 100,000 companies in 179 countries use this software.
Features
- Sales software
- Email marketing software
- Marketplace integration
- Lead generation software
- web visitor tracking
- Documents and template
Pricing
It offers a 14-day free trial
It offers four plans
- Essential – It charges $9.90 per user per month, billed annually
- Advanced – It charges $19.90 per user per month, billed annually
- Professional – It charges $39.90 per user per month, billed annually
- Enterprise – It charges $59.90 per user per month, billed annually
Like
- The software is easily customizable
- It provides 24/7 customer support
- It provides an easy user interface
Dislike
- The free plan is not available
Our opinion
Pipedrive is designed for CRM by salespeople. With its enterprise plan, you can have unlimited custom fields. It integrates with over 300 apps and provides 24/7 email and chat support. Overall, it is a great software for startups and small businesses.
6. Salesmate
Salesmate is a powerful and easy-to-use CRM software that helps small businesses and startups to manage customer relationships and sales pipelines more effectively. It helps businesses reach customers with targeted emails, texts, calls, and follow-ups.
Features
- Prospect and lead management
- Sales pipeline and activity tracking
- Sales automation and sequences
- Sales intelligence and reports
- Contact management
- Built-in calling
- Workflow automation
Pricing
It offers a 15-day free trial with no credit cards.
It offers four pricing plans.
- Starter charges $12 per user per month and $144 per year when billed annually or $15 per user per month when billed monthly.
- Growth – It charges $24 per user per month and $288 per year when billed annually or $30 per user per month when billed monthly.
- Boost charges $40 per user per month and $480 per year when billed annually or $50 per user per month when billed monthly.
- Enterprise – It charges custom pricing. For that, you need to contact the vendor.
Like
- It offers flexible pricing plans
- It provides good customer support
- It provides real-time insights into the sales process with intuitive dashboards and reports.
Dislike
- Custom dashboard and reports are not available for the starter plan
- Sometimes, the voice dialer will not work efficiently
Our opinion
Slesmate CRM software is specially designed for startups that help businesses to grow their revenue and relationship with their customers. You can get a complete visualization of your interactions with its prospects with a personal touch feature.
7. GreenRope
It is a CRM software with marketing automation. It allows businesses to track websites and emails in real-time. It is an all-in-one platform that integrates with sales marketing and operations.
Features
- Sales pipeline management system
- Track Emails, surveys, and website visitors
- Automatic document management
- Predictive analytics
- Email marketing software
- Contact management
- Project Management
- Mobile support
Pricing
It offers seven pricing models
- Starter – $99 per month for 500 contacts
- Essential – $199 per month for 2000 contacts
- Pro – $299 per month for 5000 contacts
- Premium – $399 per month for 1000 contacts
- Powerhouse – $499 per month for 15,000 contacts
- Supreme – $599 per month for 25,000 contacts
- Ultimate – $799 per month for 50,000 contacts
All plans are for unlimited users with unlimited Emails and all features.
Like
- It provides an intuitive and user-friendly interface
- It allows you to keep the focus on customers with its comprehensive features
Our opinion
You can have a good relationship with your clients and leads with the help of the GreenRope CRM system. It provides a 360-degree view of customers and pipeline visibility. It also offers sales reporting, marketing automation, and more. Overall, it is a good CRM software for startups.
8. AgileCRM
AgileCRM is software that is explicitly suitable for startups. In addition, it has a Free pricing model and is quite affordable for small businesses.
It boasts of sales automation, contact management, marketing automation, etc. The cool thing about AgileCRM is that you can use it free if your team size is ten or less.
Features
- 360-degree contact view
- Contact management
- Mobile CRM
- Lead scoring
- Project management
- Lead prospector
- Email tracking
- reporting
- Voicemail drops
- Call recording
Pricing
It offers four plans
- Free – It is entirely free for up to 10 users and 1000 contacts
- Starter – It charges $8.99 for 10,000 contacts
- Regular – It charges $29.99 for 50,000 contacts
- Enterprise – It charges $47.99 for unlimited contacts
Like
- It provides a free version for up to 10 users with all essential features
- It includes email tracking, contact level analytics, and plugins
Dislike
- The customization option is less
Our opinion
AgileCRM is one of the best CRM software for startups and small businesses. It is easy to use and helps you manage your customer data effectively. It also allows you to track your sales pipeline and forecast your sales.
9. SugarCRM
SugarCRM is a customer relationship management software that enables small businesses and startups to manage customer data and interactions. It offers solutions for marketing automation, sales automation, and customer service. It also provides on-premise CRM solutions.
Features
- Contact management
- Lead management
- Pipeline management
- Reporting and analytics
- Intelligent lead prioritization
Pricing
The software offers pricing plans for marketing, sales, service, and on-premise solutions.
| Market– | This is for a marketing automation solution. It starts at $1000 per month for 10,000 contacts (Billed annually) |
| Sell – | This is for a sales automation solution. It starts at $49 per user per month with a minimum of 3 users(Billed annually) |
| Service– | This is for a customer service solution. It starts at $80 per user per month with a minimum of 3 users(Billed annually) |
| Enterprise– | This is for an on-premise CRM solution. It starts at $85 per user per month with a minimum of 3 users(Billed annually) |
For sales automation, again, it offers three plans.
| Sell essentials | It charges $49 per user per month with a minimum of 3 users and a maximum of 5 users. |
| Sell advanced | It charges $80 per user per month with a minimum of 3 users. |
| Sell premier | It charges $135 per user per month with a minimum of 10 users. |
Like
- Its actionable lead intelligence helps you to prioritize sales.
- It allows you to create personalized, responsive email campaigns.
- It offers offline capabilities also for iOS and Android.
Dislike
- You need to spend more time learning the software
Our opinion
SugarCRM helps businesses reduce the manual entry of details by automatically capturing data. Hence sales team can focus more on actual work. You can easily track key activities, tasks, and goals with personalized dashboards. Overall it provides a 360-degree view of the customer and helps in better decision-making.
10. Nimble
Nimble is an easy-to-use, relationship-focused CRM software for small businesses. It helps businesses to turn contacts into deals and turn deals into customers. It captures all customer details like emails, social media interactions, and meeting notes in a single place.
Features
- Contact management
- Contact records
- Email message syncing
- Email signature capture
- Business insights capture
- Email tracking
- Task reminders
- Pipeline management
- Sales forecasts and reports
Pricing
The nimble business plan offers $19 per user per month (billed annually) or $25 per user per month(billed monthly)
Like
- Its social media feature helps you to know more about your customers.
- The software integrates with popular apps like G Suite, Office 365
- It provides good customer support with free onboarding assistance
Dislike
- Phone support is not available
Our opinion
Nimble is simple and easy to use. With this software, you can spend valuable time with your customers instead of spending time logging CRM data. In addition, it offers a sound customer support system. Overall it is a good choice for small businesses.
FAQs
How to choose the right CRM for your business?
There are many CRM software options on the market, so it can be challenging to decide which one is right for your business. However, when choosing software for your business, you should keep a few things in mind.
-You need to consider the size of your business. If you have a small or medium-sized business, you may not need all the features offered by enterprise CRM software.
-You need to consider your budget. It can be expensive, so it’s essential to choose a system that fits within your budget.
-Finally, you need to consider your business needs. What features are most important to you and your team?
Once you’ve considered these factors, you’ll be able to narrow down your options and choose the right one for your business.
What are the benefits of CRM software for small businesses?
CRM software can offer many benefits to small businesses. For example,
– It can help you manage your customer data, automate repetitive tasks, and track your sales pipeline.
– It can also help you better understand your customers and their needs to provide them with the best possible service.
It can also help you build better customer relationships, leading to repeat business and referrals.
Conclusion
The CRM software market is growing, with new options and features constantly cropping up. Be sure to consider the size of your business, your budget, and your business needs when choosing a solution. And remember, CRM software is constantly evolving, so be sure to select one that can grow with your business.
Hopefully, this list of the ten best CRM for startups and small businesses will help you find the perfect solution for your company.
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