Nowadays, companies need to manage their digital information better. Enterprise Content Management (ECM) software helps them do this. It can store, organize and manage data in one place.
ECM software makes it easier to work together and find important information quickly. Companies must use ECM software if they want to be successful and make smart decisions about their information. There are many ECM software options available in the market.
This blog post lists the ten best enterprise content management software solutions with their features, pricing, likes, and dislikes.
Here is the top ten enterprise content management software.
1. Laserfiche
Laserfiche is one of the software tools for intelligent content management and process automation. It is innovating with cloud, machine learning, and AI to enhance organizations’ content management systems.
Key features
- Intelligent data capture
- Document and records management
- Integrations
- Process automation
- Information governance
- Solution templates
Screenshots of Laserfiche
Purchaser approval of Laserfiche
Records management of Laserfiche
Employee files of Laserfiche
Pricing
Laserfiche has four types of pricing plans.
- Starter- It starts from $50/user/month and $600/per user (billed annually)
- Professional – It starts from $69/user/month and $830/per user (billed annually)
- Business – It starts from $79/user/month and $950/per user (billed annually)
- Enterprise – You need to contact the vendor directly.
Likes
- It helps in document control and access
- It helps to store all documents in digital format
- It is very easy to add and rename the docs
Dislikes
- It’s hard to maintain consistency
- It’s not fully operational
- It’s not able to store native files
- It seems slow and lags while running
Supported industries
- Education
- Healthcare
- Financial service
- Manufacturing
- Government
- Logistics
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Desktop – Windows, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat |
| Training | In-person, Live Online, Webinars, Documentation, Videos |
| Customer ratings | G2: 4.7 out of 5 (588+reviews), Capterra: 4.5 out of 5 (out of 63+reviews) |
User opinion
Laserfiche can enable work efficiently. It can help to manage the business processes and streamline the team’s workflows.
You can trust its process automation and enterprise content management solution platform. It offers a low-code design that allows anyone in the organization to easily create automated workflows.
2. NewgenONE
It is a cloud-based platform for automating processes and managing content through a robust ecosystem. It thoroughly manages content and communications, backed by AI-based cognitive capabilities.
Key features
- Intelligent process automation
- Contextual content services
- Governance and security
- Integration Ecosystem
- AI and data science
- Low-code application development
Pricing
Pricing details are not mentioned on their official website.
Likes
- It’s easy to handle and classify docs
- It is easy to track the workflow
- It consumes less manual effort
- It is easy to transform the business needs
Dislikes
- There are fewer ground resources.
- It consumes more time to run the process.
- Lack of UI enhancement.
- The user interface is too clingy.
- Always occurs big bug while working with this software.
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Desktop – Windows, Desktop – Linux, Desktop – Chromebook, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad. |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support. |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Customer ratings | G2 4.4 out of 5 (69+reviews) |
User opinion
The software can easily manage complex, content-driven business needs with multiple platforms. The unified solution automates end-to-end processes and effectively manages content and communications.
In addition, the NewgenOne platform is designed to be intelligent, allowing for rapid innovation and quick responsiveness. This can optimize the end-to-end customer journeys and achieve operational efficiency.
3. Document Locator
It is a powerful tool for document management systems. It records all activities, and reporting provides insight into business intelligence.
Key features
- Document importing
- Scanning and imaging
- Automated workflow
- Full-text indexing
Security settings page of Document Locator
Reporting service of Document Locator
Pricing
It has two pricing options.
- Hosted – It starts from $50/month/user (billed annually)
- On-Promise – It starts from $41/month/user (billed annually)
Likes
- It is good for searching abilities
- It provides great customer service
- It gives easy access to docs
- It is a user-friendly software, and the user interface is simple to navigate.
Dislikes
- There are very few security options
- It is a bit slow while running the workflow
- Inability to link folders in the software
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Windows, On-Premise – Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Supported languages | English |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Customer ratings | G2: 4.4 out of 5 (10+reviews), Capteraa: 4.5 out of 5 (31+reviews) |
User opinion
It is the ultimate Windows-based policy management system for compliance. Whether it is starting from scratch or already having existing files in use, the powerful platform makes it quick to get started with new policies using customizable templates.
4. R2 docuo
It is a cloud-based document management software. It is powerful and unique in process automation. It can store and share documents and control usual workflows.
Key features
- Document management
- Workflow management
- Document automation
Pricing
It offers three types of pricing plans, professional, business, and enterprise. It provides monthly and annual billing options.
| Plans | Billed Monthly | Billed Annually |
| Professional | 30 euros/month/user, 7.20 euros for an extra user | 25 euros/month/user, 6 euros for an extra user |
| Business | 45.60 euros/month/user, 10.80 euros for an extra user | 38 euros/month/user, 9 euros for an extra user |
| Enterprise | 61.20 euros/month/user, 14.40 euros for an extra user | 51 euros/month/user, 12 euros for an extra user |
Likes
- It easily manages all the docs
- It is easy to learn and navigate
- The security features are effective
- It is very easy to assign permissions to different users and collaborators
Dislikes
- Inability to save new documents straight onto the app.
- Inability to customize.
- It’s very difficult to learn without training.
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Supported languages | English, Spanish |
| Support | Email/Help Desk, Knowledge Base, Chat |
| Training | Live Online, Documentation |
| Customer ratings | 4.5 out of 5 (47+reviews), Capterra: 4.6 out of 5 (14+reviews) |
User opinion
It is a document and workflow management software. The software will automatically organize the team’s documents and streamline their daily work, saving time and increasing productivity.
5. DocuWare
It provides digital document management and automated workflow. It is perfect for distributed and limited teams. It enables digitilized and secured business documents.
Key features
- Intelligent indexing
- Workflow manager
- Scan and classify
- Centralized archiving
Invoice of DocuWare
Pricing
Pricing is not mentioned on their official website.
Likes
- It allows users to obtain and examine document papers easily
- It is very easy to use
- Its user interface is simple
- This has the ability to scan documents and has it automatically
Dislikes
- It is expensive
- The technical support is ineffective
- It is challenging to create a complex workflow
- It is difficult to navigate
Supported industries
- Financial services
- Healthcare
- Higher Education
- Manufacturing
- State and local government
- Transportation and logistics
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Windows, On-Premise – Windows On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Supported languages | English, Spanish |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Customer ratings | G2: 4.4 out of 5 (220+reviews), Capterra: 4.6 out 5(73+reviews) |
User opinion
DocuWare can secure and streamline the business’s document management processes.
It offers a range of options to fit the needs of businesses in any industry. DocuWare can help optimize the processes and work with your documents more efficiently.
DocuWare is a secure and compliant document management and automated workflow that makes the information usable and accessible from any device, at any time, and from anywhere.
It is a cloud-based software with instant access to all the documents, images, layouts, and presentations to collaborate effectively and make informed decisions.
This cutting-edge platform is designed to streamline workflows and boost productivity, giving the organization the edge it needs to succeed in today’s fast-paced business environment.
Key features
- Enterprise content management
- Process automation
- Collaboration and sharing files
Pricing
DocuShare pricing details are not mentioned on their official website.
Likes
- It minimizes the difficulty in process management
- It is an absolute time saver
- It makes collaboration and document sharing easy
- It has an effective ability to scan documents
Dislikes
- Inability to customize the features
- This software interface is a bit difficult to use and navigate
- The process of converting docs takes more time
- It often crashes while running the program
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Desktop – Windows, Desktop – Linux, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Support | Email/Help Desk, Phone Support, Chat |
| Training | In-Person, Live Online, Webinars, Documentation |
| Customer ratings | G2: 4.0 out of 5 (128+reviews), Capterra: 4.3 out of 5 (42+reviews) |
User opinion
DocuShare is an easy way to manage all of the documents. Its users can easily access, share, and process information with just a few clicks.
It accepts a wide range of content, including paper documents, digital files, videos, images, and even email content, all in one secure, centralized repository.
7. M files
The software enables knowledge workers to instantly find the right information in any context, enforce information control, and automate business processes.
Key features
- Data security
- Workflow management
Overview of M Files
Invoice of M Files
Company Invoice of M Files
Pricing
Pricing is not mentioned on their official website.
Likes
- It has a user-friendly interface
- It has intelligent searching capabilities
- Customizable workflow
- It has enhanced security features
Dislikes
- It is expensive
- It is complex to use
- It has integration issues
- It offers limited customization
Supported industries
- Accounting, Tax & Audit
- Management Consulting
- Financial Services
- Legal
- Life Sciences
- Manufacturing
- Other Industries
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Desktop – Windows, On-Premise – Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Supported languages | Arabic, Bulgarian, Czech, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Turkish, Vietnamese, Chinese |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Customer ratings | G2: 4.3 out of 5 (146+reviews), Capterra: 4.2 out 5 (148+reviews) |
User opinion
This document management system provides a smarter way to manage all your content, from creation to disposal.
With instant access to the information needed, it can focus on extending the business and providing top-notch customer service. It helps to increase productivity and efficiency of the workflow.
8. Rocket Mobius
The software boosts performance and productivity with automated workloads across hybrid infrastructures, streamlining workflows and unlocking new efficiencies.
It also simplifies compliance and audit demands while improving security, ensuring compliance and security without sacrificing productivity.
Key features
- Data security
- Compliance and governance
- Large-volume content management
- Sensitive Data protection
- Reference Data Management
- Integrated workflow and process automation
Pricing
Pricing is not mentioned on their official website.
Likes
- It is easy to navigate
- Very good screen flow
- It can be customized
- Great customer service
Dislikes
- Lack of performance
- Inability to solve bugs
- This software is very expensive
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Desktop – Windows, Desktop – Linux, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Supported languages | German, English, French, Spanish |
| Support | Email/Help Desk, Phone Support, Chat |
| Training | In-Person, Live Online, Webinars, Documentation |
| Customer ratings | G2: 4.3 out of 5 (146+reviews), Capterra: 4.2 out 5 (148+reviews) |
User opinion
It enhances the ways of working while securing and governing sensitive information. It simplifies the modernization journey with solutions from teams that handle even the most complex issues.
On the other hand, it helps you quickly deploy and engage across every environment, minimizing disruption and improving responsiveness, empowering the business to reach the next level.
9. Prizmdoc
Prizmdoc is a full spectrum of document, content, and imaging solutions. It supports enterprise-grade, best-in-class client-server applications, mobile apps, cloud services, and software development kits.
Key features
- Document viewing
- Document comparison
- Form creation
- Hybrid viewing
- Conversion
- Document editing
- Automation
- Spreadsheet viewing and editing
Pricing
Prizmdoc offers three types of pricing options.
- Monthly- This option is currently not available
- Prepaid bucket – It starts from $18 for 200 transactions
- Contact sales – If needed more pricing options, contact the vendor directly
Likes
- It has excellent document editing and viewing features
- It has a dynamic and easy-to-use user interface
- It allows examination documents with a variety of useful tools.
- The automatic field detection in forms works efficiently
Dislikes
- The installation and configuration are difficult and have multiple moving parts.
- Sometimes, you will face problems while saving information in its cloud system.
- The process of recovering files is the worst.
- It is too expensive.
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Desktop – Mac, Desktop – Windows, Mobile – Android, Mobile – iPhone Mobile – iPad |
| Supported languages | Bengali, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese |
| Support | 24/7 (Live Rep) |
| Training | In-Person, Webinars, Documentation |
| Customer ratings | G2: 4.4 out of 5 (59+reviews), Capterra: 3.0 out of 5 (2+reviews) |
User opinion
It is a reliable solution to streamline document processing. It is a fully supported document, content, and imaging solution. It is available in both cloud-based SaaS versions and an optimized version for SharePoint integration.
PrizmDoc offers lightning-fast and flexible document processing, making it the perfect addition to any enterprise application.
10. Contentverse
Contentverse is a user-friendly file management software that deals with the difficulties of all types of industry standards and seamlessly integrates with existing hardware and software.
It is designed to operate in multiple network environments and integrates with your existing applications.
Key features
- Document storage options
- Share files options
- Data security
- App integration
- Automated workflow
- Process automation
- Software onboarding
Overview of Contentverse
Pricing
It offers two types of pricing, professional client and enterprise client. Request a quote to the contact number on their website to get pricing details.
Likes
- Ability to find documents quickly
- Ease to use for user and administrator
- Easy to teach the app to others
Dislikes
- Bugs may be found while running the program
- It is expensive
- Searching seems difficult when the full-text indexing stops working
- Naming the documents seems difficult
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Windows, On-Premise – Windows, On-Premise – Linux, Mobile – Android |
| Supported languages | Bengali, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese |
| Support | 24/7 (Live Rep), Chat |
| Training | In-Person, Live Online, Webinars, Documentation |
| Customer ratings | Capterra: 4.1 out of 5 (19+reviews) G2: 3.9 out of 5 (15+reviews) |
User opinion
The Contentverse allows accessing files from anywhere and at any time, making it a suitable way to manage all of the important documents.
Workflow automation empowers employees by streamlining processes and eliminating manual tasks. Automating the workflow frees up employee time to focus on valuable tasks that can improve productivity and profitability.
FAQs
What is enterprise content management software?
An Enterprise Content Management system allows organizations to keep track of different kinds of information and documents. It keeps them safe and lets people with permission access the documents, like Word documents, PDFs, emails, and scanned images.
Conclusion
Enterprise content management software or ECM software is important for all businesses.
However, depending on your requirements, each system’s features, pricing, likes, and dislikes should be carefully evaluated to ensure you get the value for your business needs.
Reference